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Logistics • Shatam Solution

Delivery Tracking Solutions

Stop answering “where is my shipment?” by phone.

Most delivery disputes are really visibility problems: nobody can say where a consignment is or prove it arrived. We build tracking solutions that capture status at each handover point and make it visible to the people who keep asking, including your customers.

Capabilities

What it does

Consignment status tracking

Status captured at each stage of the movement rather than reconstructed afterwards.

Mobile capture for drivers

Field staff update status and capture proof of delivery from a phone.

Proof of delivery

Signature or photo capture attached to the consignment record.

Customer-facing visibility

Give your customers a tracking view so they stop calling your operations desk.

Exception alerting

Flag consignments that have stalled instead of waiting for someone to notice.

Integration with logistics systems

Connects with the Transport & Logistics Management System or your existing operational platform.

Good Fit

Where this is usually applied

Freight and transport operators3PL providersDistribution and last-mile deliveryManufacturers shipping to distributors
FAQ

Delivery Tracking Solutions — frequently asked questions

Does this require GPS devices in every vehicle?

No. Status-based tracking captured at handover points covers most operational needs. Live GPS tracking can be added where the business case justifies the hardware and data cost.

Can our customers see their own shipments only?

Yes. Role-based access means each customer sees only their consignments.

Does it work offline in poor network areas?

Offline capture with sync-on-reconnect is scoped where drivers routinely operate outside coverage.

Can it work with our existing TMS?

Integration is assessed during scoping. It can also run as part of our Transport & Logistics Management System.

More Solutions

Other Shatam solutions

Let's Talk

Thinking about Delivery Tracking Solutions?

Tell us what the current process looks like and we will come back with a scoped approach and a written quotation.

Email: shatam@shatam.com  |  WhatsApp: +91 95611 87575