Privacy Policy

Effective Date: July 9, 2026

Welcome to HAPPYUTSAV. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the HAPPYUTSAV mobile application and related services.

1. Information We Collect

Personal Information

When you register or place an order, we may collect:

• Full Name
• Mobile Number
• Email Address (Optional)
• Shipping Address
• Billing Address
• PIN Code
• Order History

Account Information

• Login Credentials
• Account Preferences
• Authentication Information

Payment Information

HAPPYUTSAV supports:

• UPI Payments through secure third-party payment gateways.
• Cash on Delivery (COD), where available.

We do not store your UPI PIN, debit card number, credit card number, CVV, banking password, or any sensitive payment credentials. Payments are securely processed by authorized payment gateway providers.

Device Information

• Device Model
• Operating System Version
• App Version
• IP Address
• Device Identifiers
• Crash Logs (if applicable)

Usage Information

• Products Viewed
• Search History
• Shopping Cart Activity
• Purchase History
• App Usage Analytics

2. How We Use Your Information

We use your information to:

• Create and manage your account.
• Authenticate your login.
• Process your orders.
• Deliver festival-related products.
• Process UPI payments.
• Manage Cash on Delivery orders.
• Send order confirmations and updates.
• Provide customer support.
• Improve our products and services.
• Prevent fraud and unauthorized activities.
• Comply with legal obligations.

3. Payment Security

All online payments are processed through trusted third-party payment gateways using secure encryption technologies.

HAPPYUTSAV never stores:

• UPI PIN
• Credit/Debit Card Number
• CVV
• Net Banking Password

Please ensure that you make payments only through the official payment screen inside the application.

4. Sharing of Information

We may share your information only with:

• Payment Gateway Providers
• Delivery and Logistics Partners
• Cloud Hosting Providers
• Customer Support Services
• Government Authorities when required by law

We never sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies & Analytics

The application may use analytics tools and similar technologies to understand app usage and improve user experience.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or internet transmission is completely secure.

7. Your Rights

You may:

• Access your account information.
• Update your personal details.
• Change your password.
• Request correction of inaccurate information.
• Request account deletion, subject to legal obligations.

8. Children's Privacy

HAPPYUTSAV is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Order Information

To process your orders, we retain:

• Ordered Products
• Delivery Address
• Contact Information
• Payment Status
• Order History

10. Third-Party Services

Our application may integrate trusted third-party services including:

• Payment Gateway Providers
• Shipping Partners
• Analytics Providers
• Cloud Hosting Providers

11. Data Retention

We retain your information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, and resolve disputes.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised Effective Date.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us through the support section of the HAPPYUTSAV application.

Consent

By registering, logging into the application, placing an order, or using HAPPYUTSAV, you acknowledge that you have read, understood, and agreed to this Privacy Policy.